Data Handling
Conspire keeps a working record of every client engagement and uses software, including AI tools, to read and organize it. This page says what that record contains, who can see it, which platforms it runs on, and what happens to it when an engagement ends. It is the public companion to Section 15.4 of our Master Services Agreement and to the Data Handling Addendum our clients sign.
What we hold
For each engagement: the email and Slack messages exchanged with your team, meeting transcripts, project-management records, documents you share with us, your theme and app code, and analytics and performance data from your Shopify store and the marketing platforms you connect. We process these records to understand the engagement, plan and perform work, and report to you. We do not sell them, do not share them for advertising, and do not use them to train machine-learning models made available to others.
Who can see it
Access to the systems that hold client records is limited to the people at Conspire who need it to do the work, through individual accounts protected by multi-factor authentication. Our AI tools act only on the records of the client they are working for.
Service providers
We run on third-party platforms we have selected and configured for our own operation. Each one is bound by terms that limit its use of your information to providing its service to us, prohibit training models on it, and impose confidentiality and security obligations. Data is stored in the United States.
| Provider | What it does for us |
|---|---|
| Anthropic | AI reading, analysis and drafting over engagement records. Inputs are not used to train models under Anthropic's commercial terms. |
| OpenAI | AI generation for internal wireframing and research. Inputs are not used to train models under OpenAI's API terms. |
| Voyage AI | Text embeddings that make engagement records searchable. |
| Neon | Database hosting. |
| Vercel | Application hosting for our internal tools and client portal. |
| Trigger.dev | Background jobs: syncing, reports, scheduled checks. |
| Inngest | Background jobs and event queues. |
| Cloudflare | File storage and delivery for reports and creative. |
| Google Workspace | Email, calendar, documents, and Google Meet with Gemini meeting notes. Recording is announced to everyone on the call. |
| Slack | Messaging with your team, including Slack Connect channels. |
| Notion | Project and task management. |
| GitHub | Theme and app code. |
| Hubstaff | Time tracking for our team. |
| Stripe | Billing. |
| Resend | Transactional email from our client portal. |
| Sentry | Error monitoring for our internal tools. |
| Ahrefs | Search-performance data about your domain. |
Your own platforms are different. When you give us access to your Shopify store, Klaviyo, Google Analytics, Meta or Google Ads, we work inside your accounts under the access you grant, and you can revoke it at any time.
Personal information
Where these records include personal information about your employees, customers or contacts, we act as your service provider under the California Consumer Privacy Act and similar laws: we process it only for the engagement and on your instructions, we do not sell or share it, and we help you respond to consumer requests that concern information we hold. Where European law applies, we enter into processor terms on request.
Security incidents
If we become aware of unauthorized access to your records in our systems, we notify you without undue delay, and in any case within 72 hours of confirming it, with what we know about the scope and the steps taken.
When an engagement ends
Within 30 days of the end date we delete your business performance data: store analytics and sales figures, order and customer records, marketing and search-performance data, and any credentials or connections to your accounts. We keep our record of the work, meaning correspondence, meeting notes, task history and the work itself, together with our own time and billing records, under the same confidentiality obligations and for no other purpose. You can ask us to delete any specific item at any time and we will confirm in writing.
Questions
Write to hello@conspireagency.com or to Conspire LLC, 550 West B St, Floor 4 #0318, San Diego, CA 92101. This page was last updated on October 27, 2026.