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Our work with leading health brands began with Vital Proteins and quickly grew into a specialization. Supplement eCommerce is different. Customers need education, trust, and guidance before they buy, and retention matters just as much as acquisition.
We design Shopify experiences that help supplement brands increase AOV, improve retention, and turn first-time buyers into long-term subscribers.
Some know the exact product they want. Others are still learning about ingredients or trying to solve a specific health problem.
We design Shopify experiences that support all of these paths. For high-intent buyers, we create frictionless product pages and fast purchase flows.
For education-focused traffic, we design content pathways where articles, studies, and guides naturally lead visitors toward relevant products and bundles. The result is a store that doesn't just sell products. It helps customers find the right solution.
Customers rarely arrive knowing exactly which product they need. They're looking for solutions to problems: gut health, sleep, recovery, immunity, focus. That means discovery matters just as much as the product itself.
Successful supplement stores guide shoppers through ingredient education, benefit-based navigation, and recommendation tools that connect symptoms or goals to the right products.
At the same time, retention is critical. Many brands rely heavily on subscriptions, repeat purchases, and product routines, making lifecycle design just as important as the initial conversion.
Long-term growth comes from turning one-time buyers into repeat customers and subscribers.
We design subscription systems that make "subscribe & save" a natural part of the shopping experience, appearing on product pages, in the cart, and throughout post-purchase flows.
Retention is further strengthened through lifecycle marketing, flexible subscription management options like skipping, delaying, or swapping deliveries, and loyalty programs that reward long-term customers while creating opportunities to introduce new products and bundles.
One of the biggest challenges in supplement eCommerce is helping customers navigate complex product catalogs and find the right solution for their needs. We design product discovery systems that guide shoppers quickly and confidently toward the products that fit their goals.
This can include benefit-based navigation for categories like sleep, immunity, or gut health, ingredient-driven filtering, stack and routine builders, product recommendation quizzes, symptom-based product matching, and curated bundles or protocols.
By making discovery easier and more intuitive, these systems reduce friction, increase average order value, and help customers feel confident in their purchase.
Wholesale is often a major growth channel for supplement brands, whether selling through gyms, wellness retailers, or specialty stores.
We help brands expand distribution using Shopify Plus B2B, dedicated wholesale storefronts, or blended experiences powered by tools like Wholesale GOAT.
The goal is simple: make it easy for retail partners to order while maintaining pricing control, efficient fulfillment, and scalable operations.
Health products require more trust than almost any other category. Customers want reassurance that what they're buying is credible, effective, and backed by real information.
We help brands reinforce that credibility through thoughtful design and content strategies that highlight scientific citations and research references, ingredient transparency, customer reviews and UGC, before-and-after stories, practitioner endorsements, and clear clinical positioning.
The goal is to reduce skepticism, build confidence, and help customers feel certain they're making the right decision.
Customers rarely arrive knowing exactly which product they need. They're looking for solutions to problems: gut health, sleep, recovery, immunity, focus. That means discovery matters just as much as the product itself.
Successful supplement stores guide shoppers through ingredient education, benefit-based navigation, and recommendation tools that connect symptoms or goals to the right products.
At the same time, retention is critical. Many brands rely heavily on subscriptions, repeat purchases, and product routines, making lifecycle design just as important as the initial conversion.
Recharge (subscription management, churn reduction, rewards, delays)
Rebuy cart + Recharge + custom bundles
Klaviyo (flows, segmentation, ad audiences)
Replo (A/B tests, campaign-specific pages)
Octane AI: custom quizzes with logic, email capture and product recommendations
Triple Whale / Elevar
Okendo + Archive for reviews and dedicated UGC sections
Loop
Shopify Plus B2B or blended wholesale apps like Wholesale GOAT
We offer two types of builds, both designed around the same core principles. First, we build immediate trust the moment someone lands with immaculate design. Second, we establish a conversion-optimized journey that informs, removes friction, and drives action.